Relationship Manager

About GIFS

At GIFS, creating an Africa that has opportunity and abundance for all who call it home isn’t what keeps us up at night; it’s what gets us out of bed. We are on a mission to transform lives and build better tomorrows, not just for us but for generations to come.

Core Responsibilities

· Develop and maintain strong relationships with clients and learners.

·  Act as a bridge between clients and internal departments.

·  Prioritize key accounts and monitor customer satisfaction.

·  Maintain accurate customer interaction records.

·  Track complaints and compliments.

·  Monitor and report on projects.

·  Resolve project-related queries promptly.

·  Excellent customer service.

·  Strong planning and execution skills.

·  Attention to detail.

Requirements

2–4 years admin experience